Customer Service

Your Backyard Superstore Inc. of Melbourne, FL, is committed to providing its customers with the highest level of service. We are an Authorized Warranty Service Provider for Hot Spring Spas, Tiger River Spas, Limelight Hot Tubs, Hot Spot Spas, Caldera Spas, Solana Hot Tubs, Vita Spas, Strong Spas & DuraSport Spas in the Central Florida area. With a combined 49 years of hot water industry service/repair knowledge, we offer you an experienced, factory trained and courteous staff, just waiting to help you.

Troubleshooting Section & Water Care Tips

Contact: 321-728-0441

  • Complete service departmant
  • Parts for all models, old and new
  • Maintenance programs available (see below)
  • Pre-delivery site inspection if needed
  • Delivery and Installation services
  • Replacement spa covers
  • Electrical services recommended
  • Relocation Services available
  • Spa care advice
  • Complete Water Care and Spa Chemicals

Maintenance Programs: We offer once a month, twice a month or twice a year maintenance programs. Spa cleaning and refurbishing available, we’ll work with your schedule. Call us today! 321-728-0441

Custom covers or just replacement spa covers, available in a wide range of colors and sizes.

Enjoy the ultimate in relaxation with our hydro-massage systems which are featured in all of our Hot Spring Portable Spas. To enhance your hot tub experience, you may purchase various spa accessories such as hot tub water maintenance products, jet kits for hot tubs, spa covers, hot tub pillows, spa cover removal systems, gazebos, decks and much more!


Need Immediate Service? — See Quick Tips Below

With our full fleet of factory trained service technicians we strive to take care of our customers in a timely and professional manor, however during our busy times it may be 48 hours before we can get to your spa. Please view the attachments for quick reference troubleshooting to help assist you now and in the future!

If this doesn’t help, contact us and we will schedule you in as soon as possible!

Quick Tips for HotSpring & Tiger River Spas
Quick Tips for Hot Spot & Solana Spas
Ozone Maintenance Program
Removal of Pseudomonas Bacteria

Our commitment to you is quality and service.
This could be the most relaxing part of owning your spa.
Your relaxation is our business!